Seven things a professional should never do for free

Seven things a professional should never do for free

Call me stingy but I really do think there is a limit to what any professional should be expected to do for free. Yes, I know giving away free stuff – including hints, tips and advice – can help you win friends and influence customers. But you have to make a living...
Coach your team to high achievement

Coach your team to high achievement

As a business leader you need to coach your team to high achievement. Using the GROW model can help. One of my all time favourite things to do is watch people grow. There is nothing as exciting as working one-to-one with people as they discover their gifts, find their...
Tips for new team leaders

Tips for new team leaders

Over the next fortnight I will run two training courses for new team leaders to help them lead productive, collaborative teams. Which has me thinking… How can you encourage your new team leaders to do a great job? Particularly as they start out in their...
Four steps to email productivity

Four steps to email productivity

Each year we spend 560 hours just managing work emails. Email is a fantastic bonus if used properly, but many of us struggle under the sheer weight of incoming correspondence. In fact, 28% of our working week is spent responding to emails. What if you could streamline...